Talk to a real person
Questions about cards, payments or your account? We're here to help.
What you get
support@zenvcc.com
Sales and agencies
Write to support@zenvcc.com with “Sales” in the subject.
Include your references
Mention your account email and the reference number of the card or deposit from your dashboard, so we can find it quickly.
Fees, cards and policies
Fees at a glance
- New card
- Card price + $10.00 issue fee
- Card payments
- $0.10 per transaction
- Top-up
- Shown before you confirm each top-up
- Account
- No monthly account fee
What you see first
Every card shows its total price before you buy, most show their network, and many their country and BIN. ZenVCC is a technology platform, not a bank.
About ZenVCCAcceptance and fair use
Ad platforms and merchants decide which payments they accept, so no card provider can guarantee acceptance. Cards are for legitimate advertising and business payments only, never for getting around a platform's rules or bans.
Acceptable use policyReviewed by the ZenVCC team on .
Related
About
ZenVCC sells virtual cards for media buyers. Who we are, how card orders work, how your balance is handled and the policies we hold ourselves to.
Learn more
Security
How ZenVCC protects your account and cards: on-chain checks on every crypto deposit, private card details, sign-in history, attack blocking and identity checks.
Learn more
Account verification
What ZenVCC needs to verify your account, when it's required, how the review works and how your documents are kept private.
Learn more